FAQs

❓ 1. What is WellAisle?

WellAisle is an online wellness store offering carefully curated natural products—from herbal teas and supplements to self-care essentials—designed to support your daily well-being.

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🚚 2. Where do you ship?

We currently ship within the United States.
International shipping may become available soon—subscribe to our newsletter for updates.

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⏱️ 3. How long does shipping take?

We process orders within 1–3 business days.
Delivery typically takes 5–8 business days via standard shipping.

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💳 4. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Shopify Payments (Apple Pay, Google Pay, etc.).

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🔁 5. What is your return policy?

We offer a 30-day satisfaction guarantee.
If you're not happy with your purchase, contact us at wellaisle.shop@gmail.com to initiate a return or exchange.

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🧪 6. Are your products tested and safe?

Yes. All products are sourced from trusted suppliers, many of whom are FDA-registered and GMP-certified.
We prioritize natural ingredients and transparency.

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📦 7. Can I track my order?

Absolutely. Once your order is shipped, you’ll receive a tracking link via email.
You can also use the “Track Order” page on our site.

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📨 8. How can I contact customer service?

You can reach us at wellaisle.shop@gmail.com or use the Contact page on our website.
We typically respond within 24–48 hours (Mon–Fri).

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📬 9. How do I join the WellAisle mailing list?

Scroll to the bottom of any page and enter your email address in the Subscribe section.